SHIPPING & RETURNS
Please allow 24-36 hours for order processing and fulfilment.
Order Fulfilment
Shipping Policy
Merchandise ships via United Parcel Service (UPS). During checkout customers will be provided real-time shipping rates based on selected service, total weight, and destination. We offers the following services and estimated transit time:
Domestic Service Transit Times (in addition to order fulfillment time)
Standard Ground Via UPS Ground or USPS Ground: Advantage: 3-5 Business Days *
UPS 3 Day Select: 3 Business Days
UPS 2nd Day Air: 1-2 Business Days
* GROUND SHIPMENTS TO HAWAII AND ALASKA MAY TAKE UP TO 15 DAYS
* Transit times are estimated and NOT guaranteed.
International Shipping
International Orders are shipped via UPS Standard ( Canada & Mexico) or UPS Expedited. Once shipments clear US Customs, orders can take anywhere from 2-3 weeks to arrive depending on your location, how quickly the shipment passes through your country’s customs department, and then how long your country’s courier service takes to deliver the package. Transit times listed at checkout are only an estimate.
* International Customers are responsible for all import duties, taxes, and fees imposed by their country or courier. International customers should check with their local government and courier concerning such charges.
Return & Exchange Policy
If you are dissatisfied with any item, we want to quickly correct the problem. We will gladly replace or exchange the item, or refund the amount your paid. You may return the items that are unsatisfactory within 60 days, providing the items are unused and in the original packaging. Please contact customer service at info@goodstickgolf.com to initiate and process all returns and exchanges.